Services & Support

We help you set up, run, and maintain your equipment with confidence. From installation and operator training to ongoing technical support, we stay involved beyond delivery to keep your production running smoothly.

Bleuciel Automations technicians installing and commissioning Ricoma industrial embroidery machines for production use in the Philippines.

Installation & Commissioning

Proper installation and machine commissioning to ensure equipment is configured correctly and ready for production use.

Blueciel team member training a client for operations, technical operations and basic troubleshooting

Operator & Technician Training

Hands-on training for operators and technicians, focused on correct operation, efficiency, and basic troubleshooting.

Bleuciel technicians conducting preventive maintenance on a Ricoma multihead embroidery machine

Preventive Maintenance & Troubleshooting

Guidance on preventive maintenance and responsive technical support to help minimize downtime and maintain consistent performance.

Bleuciel's Ricoma after sales tech support team members in front of laptops chatting with clients offering support

After-Sales Technical Support

Ongoing technical assistance to support day-to-day operations, production adjustments, and long-term equipment reliability.

Bleuciel Automations technical team inspecting industrial sewing machine control boards for genuine spare parts support in the Philippines.

Genuine Spare Parts Support

Access to genuine spare parts and guidance on replacement to help protect machine performance and service life.

Who We Support

Our services support a wide range of production environments, from growing SMEs to medium and large-scale manufacturing operations, across garments, embroidery, leather goods, upholstery, footwear, automotive textiles, and technical textiles.


Have questions about installation, training, or ongoing support?
Speak with our team to discuss your production requirements.